Effective Date: August 20, 2026
At Neeladhri Ceramics, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website.
By using our website, you agree to the practices described in this Privacy Policy.
Neeladhri Ceramics is a Bangalore-based business offering tiles, sanitaryware, bathroom fittings, kitchen solutions, and related interior products. Our showroom is located at #748/41, Skanda Mansion, JSS Circle, Kanakapura Road, Jayanagar 7th Block, Bangalore, Karnataka – 560070, India.
For privacy-related questions, you can contact us at:
Email: [email protected]
Phone: +91 80500 78367
We may collect information that you voluntarily provide when you interact with our website, including when you:
Submit a contact or enquiry form
Request information about our products or services
Contact us by email or phone
Communicate with us through WhatsApp or other available channels
Subscribe to communications or updates
Request showroom or product-related assistance
Depending on how you interact with us, this information may include:
Name
Email address
Phone number
Company or business name, where applicable
Project or product requirements
Messages or other information you choose to provide
When you visit our website, certain information may be collected automatically through cookies, analytics tools, and similar technologies.
This may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Time spent on pages
Referring website or source
General website usage information
Date and time of your visit
This information helps us understand how visitors use our website and improve its functionality, content, and user experience.
Our website may use cookies and similar technologies to improve website functionality, understand website traffic, remember preferences, and provide a better browsing experience.
Cookies may be used for:
Essential website functionality
Website performance and analytics
Understanding visitor behaviour
Improving website content and user experience
Measuring marketing and advertising performance, where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
We may use the information we collect to:
Respond to your enquiries and requests
Provide information about products and services
Understand your project or product requirements
Communicate with you regarding your enquiry
Provide customer support
Improve our website, products, and services
Analyse website traffic and usage
Maintain website security
Prevent fraudulent or unauthorised activity
Send relevant updates or marketing communications where permitted
Comply with applicable legal and regulatory requirements
We will only use your personal information for legitimate business purposes and in accordance with applicable law.
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers when reasonably necessary to operate our website and business. These may include providers involved in:
Website hosting
Website analytics
Website security
Communication and email services
Customer enquiry management
Marketing and advertising services
Technical support
These service providers are expected to handle information appropriately and only for the purposes for which it is provided.
We may also disclose information where required by law, legal proceedings, government authorities, or to protect our rights, property, users, or the security of our website.
Our website may contain links or integrations to third-party platforms, including social media and communication services such as WhatsApp, Instagram, LinkedIn, Google Maps, analytics services, or other external websites.
When you interact with a third-party website or service, that third party may collect and process information according to its own privacy policy.
Neeladhri Ceramics is not responsible for the privacy practices, security, or content of third-party websites or services.
We recommend reviewing the privacy policies of any third-party services you use.
If you choose to contact Neeladhri Ceramics through WhatsApp, phone, email, social media, or another communication channel, we may receive the information you provide through that channel.
We may use this information to respond to your enquiry, provide product information, discuss your requirements, or provide customer assistance.
Your use of third-party communication platforms is also subject to the privacy policies and terms of those platforms.
If you provide your contact information and consent to receive marketing communications, we may contact you about products, services, offers, updates, or other information that may be relevant to you.
You may request to stop receiving marketing communications at any time by contacting us or following the available unsubscribe instructions.
Even if you opt out of marketing communications, we may continue to send non-marketing communications where necessary, such as responses to enquiries or important service-related information.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal or regulatory obligations.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of information where legally applicable
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Ask questions about how your information is collected and used
To exercise a privacy-related right or request information about your personal data, contact us using the details provided below.
Our website is intended for general audiences and is not specifically directed at children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Some third-party technology, hosting, analytics, communication, or service providers we use may process information on servers located outside India.
Where personal information is transferred or processed outside your jurisdiction, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data protection requirements.
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.
When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Neeladhri Ceramics
#748/41, Skanda Mansion, JSS Circle, Kanakapura Road, Jayanagar 7th Block, Bangalore, Karnataka – 560070, India
Email: [email protected]
Phone: +91 80500 78367
We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.
By using the Neeladhri Ceramics website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.
Last Updated: August 20, 2026